Privacy Policy

Look, we get it

Nobody actually enjoys reading privacy policies, but here's the deal - we're an architectural firm that takes your trust seriously. Whether you're reaching out about a residential project or just browsing our sustainable design work, we want you to know exactly what happens with your info.

This page breaks down how Jade Vornthal Quinth Architects collects, uses, and protects your personal information. We've tried to keep the legal jargon minimal and just tell it straight.

What information we collect

When you contact us or fill out our project inquiry forms, we typically collect stuff like:

• Your name and contact details (email, phone number)
• Property address if you're inquiring about a specific project
• Project details and preferences you share with us
• Budget ranges and timeline expectations
• Any attachments or photos you send our way

We also collect some technical data when you visit our website - things like IP addresses, browser types, and which pages you check out. This helps us understand what content resonates and where we need to improve the user experience.

How we use your information

Here's the straightforward answer - we use your info to do our job and serve you better:

• Project communication: To respond to your inquiries, discuss design concepts, and keep you updated throughout the architectural process
• Service delivery: To prepare proposals, create designs, coordinate with contractors, and deliver the architectural services you're paying us for
• Legal compliance: To meet Canadian building regulations, professional licensing requirements, and other legal obligations
• Occasional updates: To send you project-relevant updates or share new sustainable design insights (only if you've opted in)

Who we share data with

We're not in the business of selling your information - that's not our thing. However, there are times when we need to share certain details:

• Project collaborators: Engineers, contractors, and consultants who work on your project need relevant information to do their part
• Municipal authorities: Building permits and approvals require submitting project details to local government bodies
• Service providers: Our email hosting, cloud storage, and project management tools process data on our behalf (they're bound by strict confidentiality agreements)
• Legal requirements: If the law requires it, we'll comply with valid legal processes

Cookies and tracking

Yeah, we use cookies, but nothing sketchy. They help our website function properly and remember your preferences. We also use analytics tools to understand how people interact with our site - which portfolio projects get the most attention, what sustainable design articles resonate, that sort of thing.

Most browsers let you control cookie settings. Just know that blocking certain cookies might affect how our website works for you.

How we protect your information

We take data security seriously. Our systems use industry-standard encryption, secure servers, and access controls. Only team members who actually need access to your information for project work can view it.

That said, no system is 100% bulletproof. While we do everything reasonable to protect your data, we can't guarantee absolute security. If there's ever a breach that affects your information, we'll let you know promptly and take immediate action.

Your rights and choices

It's your data, and you've got rights. Under Canadian privacy laws (including PIPEDA), you can:

• Ask to see what personal information we have about you
• Request corrections if something's inaccurate
• Ask us to delete your information (with some exceptions for legal and contractual obligations)
• Opt out of marketing communications anytime
• Withdraw consent for data processing where we've relied on consent

Just shoot us an email at info@jadevornthalquinth.info and we'll handle your request within 30 days.

How long we keep your data

We keep client project information for as long as legally required - typically seven years after project completion for architectural records. If you've just inquired but didn't move forward with a project, we'll keep your contact info for about two years in case you circle back to us.

Once the retention period's up and there's no legal reason to keep the data, we securely delete or anonymize it.

Third-party links

Our website might link to supplier sites, sustainability resources, or project collaborator pages. Once you leave our site, their privacy policies apply - not ours. We'd recommend checking out their policies before sharing any personal information.

Children's privacy

Our services aren't directed at anyone under 16, and we don't knowingly collect information from kids. If you're a parent and believe your child has shared info with us, let us know and we'll delete it.

Changes to this policy

We might update this policy from time to time as our practices evolve or laws change. When we do, we'll update the date at the top of this page. For major changes, we'll send a heads-up to active clients via email.

Questions or concerns?

If something in this policy doesn't make sense, or you've got concerns about how we handle your information, we're here to talk.

Reach out to us:

Jade Vornthal Quinth Architects

1247 Queen Street West, Toronto, ON M6K 1L6, Canada

Phone: (416) 555-0127

Email: info@jadevornthalquinth.info

If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.